Terms of service

Acceptance of terms

By accessing or using mlti.ai (“the Service”), operated by mlti.ai, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

Description of service

mlti.ai gives you a Chief of Staff and a team of agents. Each agent looks after one area of your work: it reads the mail and calendars you connect, keeps notes, prepares briefs and asks you what it needs. You can talk to your Chief of Staff in the app or, if you link a phone, by text. mlti.ai also documents processes: you talk a piece of work through, and it produces flow charts and runbooks you can export to other tools and formats.

Agents don’t send mail or messages for you, and don’t book, buy or publish anything outside mlti.ai without your yes. Anything that would change something elsewhere, such as sending a process to Notion, is handed to you to confirm or to do yourself.

Notes, briefs, answers and documentation are written by AI from what you and your connected accounts provide. They can be wrong or incomplete, so check anything that matters before you rely on it. You decide what to do with them.

Account registration

To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must be at least 18 years old to create an account.

Accounts you connect

You can connect accounts you hold elsewhere, such as Gmail, Google Calendar or Notion, so agents can read them or so you can send a process there. Connect only accounts you are allowed to use this way. Those services’ own terms still apply to them. You can disconnect an account at any time; what agents already read stays in mlti.ai until it is deleted, as our privacy policy describes.

Texting

If you link a phone to text your Chief of Staff, link only a phone that is yours. Anyone who texts from it acts as you. By text, the Chief of Staff can read and answer, and make a few small changes you say yes to; for anything else it sends you to the web. Your carrier’s standard message and data rates may apply. To stop, unlink the phone in Settings.

Acceptable use

You agree not to:

• Connect an account, or link a phone, that isn't yours to connect
• Share access credentials with unauthorised parties
• Attempt to reverse-engineer or extract source code from the Service
• Use the Service to record the work of others without their knowledge and consent
• Use the Service to break any applicable law or regulation

Intellectual property and ownership

You keep ownership of what you put into the Service and of what it produces for you: notes, briefs, conversations and process documentation. By using the Service, you grant mlti.ai a limited, non-exclusive license to store and process that content solely to provide the Service. We never use it to train AI models.

mlti.ai retains all rights to the Service itself, including its software, algorithms, and interfaces.

Limitation of liability

To the maximum extent permitted by applicable law, mlti.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claim arising from your use of the Service shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

Disclaimer of warranties

The Service is provided “as is” and “as available” without warranty of any kind. mlti.ai does not warrant that the Service will be uninterrupted, error-free, or that anything it produces, including the notes, briefs and answers your agents write and the documentation mlti.ai produces, will be accurate or complete for any particular purpose.

Termination

Either party may terminate the service relationship at any time. You may delete your account and its data at any time by emailing privacy@mlti.ai. We may suspend or terminate your access for violation of these Terms, with or without notice.

Changes to terms

We may modify these Terms from time to time. We will provide notice of material changes. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

Contact

For questions about these Terms: legal@mlti.ai